Shipping Policy
Last Updated: June 2026
At Electra Eyes, we strive to process and deliver orders as quickly and efficiently as possible. This Shipping Policy explains our order processing procedures, estimated delivery timeframes, shipping practices, and customer responsibilities.
By placing an order through our website, you agree to the terms outlined in this Shipping Policy.
Company Information
Electra Eyes is a brand operated by Ecomivo LLC.
Ecomivo LLC
30 N Gould St, STE R
Sheridan, WY 82801
United States
Email: cancel.electraeyesmods.com
Order Processing
Orders are typically processed within 1-3 business days after payment has been successfully received and verified.
Processing times may be extended during:
High order volume periods
Holidays
Promotional events
Inventory shortages
Circumstances outside our reasonable control
Orders are not processed, shipped, or delivered on weekends or major holidays.
Shipping Destinations
Electra Eyes currently ships to customers in multiple countries and regions.
Shipping availability may vary depending on:
Local regulations
Carrier restrictions
Product availability
Delivery location
We reserve the right to limit or refuse shipments to certain locations.
Estimated Delivery Times
Estimated delivery times begin after order processing has been completed.
Typical delivery estimates are:
United States
5-12 business days
Canada
7-15 business days
Australia
7-15 business days
Europe
7-15 business days
Other International Destinations
10-20 business days
Delivery times are estimates only and are not guaranteed.
Actual delivery times may vary due to carrier delays, customs processing, weather conditions, transportation disruptions, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated and displayed during checkout before payment is completed.
Any applicable shipping charges will be clearly shown in the order summary.
From time to time, Electra Eyes may offer free shipping promotions. Any such promotions will be subject to the terms displayed at the time of the offer.
Order Tracking
When available, tracking information will be provided by email after an order has been shipped.
Tracking updates are generated by shipping carriers and may take several days to become active.
Customers are responsible for monitoring tracking information and ensuring they are available to receive deliveries when necessary.
Customs, Duties, and Import Taxes
International orders may be subject to:
Customs duties
Import taxes
VAT
Brokerage fees
Other government-imposed charges
These charges are determined by the destination country and are the responsibility of the customer unless otherwise stated.
Electra Eyes has no control over customs charges and cannot predict the amount of any applicable fees.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Electra Eyes is not responsible for delays, losses, or additional costs resulting from:
Incorrect addresses
Incomplete addresses
Undeliverable locations
Customer-provided errors
If an order is returned due to incorrect shipping information, additional shipping fees may apply before reshipment.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery becomes the responsibility of the carrier.
Electra Eyes is not responsible for:
Carrier delays
Lost packages marked as delivered
Theft after delivery
Weather-related disruptions
Customs delays
However, we will make reasonable efforts to assist customers in working with carriers to investigate delivery issues.
Customers should contact us promptly if a shipment appears delayed or missing.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery.
Please provide:
Your order number
A description of the issue
Clear photographs of the product
Clear photographs of the packaging
Upon review, we may offer a replacement, store credit, refund, or another appropriate resolution.
Split Shipments
In some cases, products within the same order may be shipped separately due to inventory availability, warehouse location, or shipping efficiency.
Customers will not be charged additional shipping fees solely because an order is shipped in multiple packages.
Refused Deliveries
Orders refused by the recipient may be subject to return shipping fees, handling fees, customs fees, or other charges.
Such amounts may be deducted from any eligible refund.
Shipping Delays
While we strive to meet estimated delivery windows, delays may occur due to circumstances beyond our control, including:
Carrier disruptions
Customs inspections
Severe weather
Transportation interruptions
Labor shortages
Natural disasters
Electra Eyes is not liable for delays caused by third-party shipping providers or governmental authorities.
Contact Information
If you have any questions regarding this Shipping Policy, please contact us:
Electra Eyes
A brand operated by Ecomivo LLC
30 N Gould St, STE R
Sheridan, WY 82801
United States
Email: cancel.electraeyesmods.com
We are committed to providing excellent customer service and will do our best to assist with any shipping-related concerns.